Terms & Conditions
1. Definitions in this Agreement
1.1 `We`, `our` and `us` means The Rewards Factory Limited ACN 095 009 742,
(TRF) the operators of the My Rewards program.
1.2 `Card` means the My Rewards program membership card provided on behalf
of the TRF client.
1.3 `Voucher` means the My Rewards program membership voucher provided by
TRF on behalf of our client via the membership booklet or internet site.
1.4 `You` and `your` means the member that is the person with a current
1.5 `The Services` and `Benefits` means the My Rewards program benefits provided
2.1 Use of the services by you constitutes your agreement to the terms and
conditions, which shall govern use of the card/voucher and the provision of
2.2 The Card remains the property of TRF and shall be returned to us promptly
upon your request in accordance with this Agreement.
3. The Services
3.1 The Card entitles you to use the My Rewards program services and you agree
that you will use the services only for your own benefit or for the benefit of
your immediate family.
3.2 The merchant reserves the right to change, modify or cancel the offer without
notice. *To access up-to-the minute offer details refer to the web site shown
on your member card. If you are unable to log on call the My Rewards hotline
on your membership card and select the customer service option. All offers
included in this book are valid as at 1 June 2009 but are subject to change or
removal at anytime.
4. Third Parties
4.1 It is a condition of the membership that you consent to providing information
about yourself to any outside party contracted by us to provide benefits to
you. All outside parties have signed confidentiality agreements with us in
relation to the provision of client information.
4.2 TRF will not be liable for any mistake, failure or negligent action on the part of
any external party contracted with us to provide benefits.
4.3 Members agree to enter into any arrangement with a supplier at their own risk.
4.4 Third party suppliers reserve the right to change, modify or cancel any offers
5.1 You may terminate your membership at any time by giving written notice to
us and returning the card.
5.2 We may terminate your membership at any time by giving written notice
5.3 Termination will not affect obligations incurred before the termination.
6.1 Any notice to be given in writing to us should be addressed to:
My Rewards, PO Box 622, Carnegie, VIC 3163.
6.2 Any notice to be given to you will be sent by prepaid post addressed to you at
the last address notified by you to us.
My Rewards Offer Guarantee
In the unlikely event that a partner does not honour the offer as shown in this
book and the member has met all the current conditions* My Rewards will
refund the amount equivalent to the saving the member would have received up
to a maximum of $50. To receive your refund, simply send a copy of the itemised
invoice and your membership details to the address below. A refund cheque will
be forwarded to you or a credit transaction will be applied to the credit card you
paid the account with.
*See Terms and Conditions.
My Rewards, PO Box 622, Carnegie, VIC 3163